Frequent Flyer Credit Card Analysis: Commonwealth Bank Diamond Awards

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If you are a frequent traveller, the idea of signing up for a frequent flyer program must have crossed your mind already; or you might already have quite a number of frequent flyer cards in your wallet.

The frequent flyer program is a reward system which airlines offer their loyal customers to earn points which translate into rewards through their flights and spending. In this way the airlines are able to offer you priority service and rewards whenever you choose to spend with them.

The idea was started in 1981 by American Airlines to promote customer loyalty, when they introduced their frequent flyer program which was aptly called AAdvantage. In the coming years, a number of other airlines and industries followed suit. Today airlines are partnered with hotels, rental car companies, department stores and credit card companies to help you get the most value out of your loyalty program, earn maximum points and give you the widest range of rewards to choose from.

Every frequent flyer point you earn is put into your account which works almost like your bank account. These points are then kept to be redeemed at a later date. All airlines have different policies concerning the redemption of points, so be sure that you read the terms and conditions stated to make sure you’re earning points for rewards you really want.

Commonwealth Bank Diamond Awards Frequent Flyer Credit Card

As the battle for market dominance rages on, airline and credit card companies continue to forge alliances to offer more to their customers. W

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What Should You Consider With a Cash Back Credit Card?

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If youre in the market for a new credit card and your credit is generally in good shape, you might be thinking about whether to seek out a credit card with cash back rewards.

But not all cash back credit cards are created equal, therefore you should carefully consider a number of factors before settling on any one new account.

One of the first things you need to think about when looking at new cash back credit cards that might interest you is your own spending habits. Do you tend to put a lot of small purchases on your credit card, or do you only use it for larger transactions that you might not have the cash on hand for? Its important to think of this because you might not use your card enough to justify the monthly or annual fee that might come with it. Along the same lines, you should also determine whether the amount you generally spend on your credit card accounts is going to be enough to cover the cost of the annual fee. If not, you might want to find one with a lower annual cost.

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Similarly, youll also want to look at your repayment habits.

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Consumer satisfaction with credit cards hits all time low

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At the wrong end of the table, the big banks still dominate. While new entrants to the report Vanquis and Bank of Scotland were voted bottom for overall satisfaction, they are closely followed by Barclaycard, HSBC, Halifax, Lloyds TSB and Santander. None of the high street banks top any category – only RBS manages second place for its balance transfer service. And although overall satisfaction across the board has slipped, things are worse for the banks. Last year the best high street bank was 15% off the top performer. This year the gap has widened to 19%.

Barnaby Jenkins, Head of Credit Card, M&S Money, said: “Ensuring our customers are happy with the service they receive is our number one priority, so it’s fantastic to hear that the M&S Credit Card has come top for overall customer satisfaction.”

“Customer feedback is incredibly valuable to us and we’ll continue to work closely with our customers to make sure we’re delivering the best service possible.”

Best Overall Marks and Spencer regained the top spot for overall satisfaction this year, satisfying 92% of its customers. American Express slipped to third place behind the Co-operative, but with just one percentage point between the top three, it’s all to play for.

Biggest Improver  Virgin has pulled itself up seven places in overall satisfaction going from 15th to 8th, with 74% of its customers now satisfied, up from 66% last year. 

Worst Provider Vanquis finds itself at the wrong end of the table for overall customer satisfaction in its first year in the report. But the general t

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Global Salon

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Global Finance sat down with Martin Fridson, high-yield market specialist and global credit strategist at BNP Paribas Asset Management, in early December to get his take on US and global debt markets during one of the most volatile years in his memory.

 

 

 

High-yield debt in the US will continue to have a low default rate through the next 12 months, according to Martin Fridson, global credit strategist at BNP Paribas Asset Management. It now stands at around 2%, about half of its historic rate.

 

In addition, Fridson says, there is a dearth of high-yield issuance thanks to the cash-rich position of many sub-investment-grade corporate issuers. Companies built their war chests and pushed out maturities in the very low interest rate environment in the wake of the 2008–2009 financial crisis.

 

With so much cash now on balance sheet, there will be little pressure on companies to refinance in the coming year. At the same time, leveraged buyout activity—typically a huge source of issuance in the high-yield markets—has slowed dramatically.

 

As a result, there is relatively strong demand for issues that do come to market. Although pric

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Another Clueless Interaction with Best Buy

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In the midst of Christmas shopping last month, my wife and I wondered into Best Buy. Why I went there after my last experience is beyond me, but I did find myself at the local BB.

In the course of talking to one of the sales associates, she mentioned a “great deal” for us. If we made a purchase that night and applied for the Best Buy credit card, we would get a $20 savings on our purchase.

I wanted to say, “Wow, a whole $20? Thats be best deal Ive ever seen!!! Can I get 10 of them?”

Can you feel the sarcasm?

The truth is, if I wanted to get a credit card to save a bundle on a purchase, Id look at my list of the best credit card bonuses and get one of those. The hurdle to even get on that list is $250 in bonuses — 12.5 times what Best Buy was offering. And most of the cards listed there have at least twice that level of cash/gift cards/other incentives available, offering $500 or more in bonuses.

But I didnt say anything. The young lady who offered it to us was very nice and likely clueless anyway — she probably thought it was a great deal. But whether she thought it was a great deal for us or for her, Im not sure. ;-)